Inspired by experience, history and this article…
February 10, 2010 Leave a Comment
So I have been a web developer/producer/sysadmin since Mosaic became Netscape. I worked for AT&T, taught FrontPage, learned about content management systems, learned about Alta Vista through Google, watched W3C use XHTML as the standard for presentation layer code and finally realized I was no longer a sysadmin, programmer, graphic designer or web designer, I had become a business owner with younger, more talented people working with me.
Through all that time, raising two kids, getting divorced, finding the single scene different and working for the State of North Carolina, running a business and paying my taxes, I learned a couple of things…
a. Sometimes a customer is not a customer but just someone that wants your time for free.
b. It’s ok to say no to business.
c. It’s ok to demand respect and fair treatment from your business partners.
There is a list that inspired me this morning. Probably anyone in business can empathize with what this gentleman put together:
http://www.newlocalmedia.com/wasting-time
No one is perfect. There is not a perfect vendor (my company) nor is there a perfect customer. I have met some great people being in business as a Principal and founder of MadTek. I have also met some people for whom the above list so nicely describes. They now get called “legends of MadTek”. If you are still hosting with us, you are not a legend but a valued and respected member of the MadTek family and community. we try and partner with our customers. We see their success as our success. most of our customers have been with us over 3 years. that average is dropping as we have grown by 25% in the last 6 months.
Thank you dear customer for your continued trust and patronage.
best regards
Jason M. Hare
Principal, MadTek Associates
http://www.madtek.com
About Jason
